Google Ads Policy 11182074: the standard for Performance Max refunds
(How to leverage Google’s official Ad Traffic Quality guidelines to recover stolen ad spend)
If your session recordings in Clarity or Hotjar show PMax clicks bouncing in seconds, cursor moving like a bot, or submitting fake leads, it’s bots clicking your ads. When Smart Bidding runs out of Google.com searchers, it automatically diverts your budget into third-party Search Partner sites and mobile apps, where up to 70% of placements use automated bots for click-revenue arbitrage.
Google Ads Policy 11182074 is the authoritative standard governing Ad Traffic Quality and Invalid Click Investigations. While Google uses automated algorithms to filter out obvious bots, the policy explicitly provides a formal investigation mechanism for advertisers who suffer sophisticated bot traffic that slipped past pre-billing filters. Submitting a claim that cites Policy 11182074 alongside socket-level forensic evidence turns an arbitrary dispute into a legally binding billing review.
BotRefund detects bot clicks on PMax and gets you refunded by Google
We turn Google Ads Policy 11182074 into recovered capital by providing cryptographic proof of bot clicks that Google’s standard filters missed.
Add free monitoring to your website →3 reasons why Policy 11182074 mandates billing credits for bot clicks
The policy legally defines non-human interaction as invalid activity
Policy 11182074 explicitly classifies clicks generated by automated tools, scraping spiders, headless software, and deceptive software as invalid traffic that must not be billed to advertisers.
Billing teams require standard technical evidence to issue adjustments
Generic complaints are rejected by automated intake systems. To comply with internal audit requirements under Policy 11182074, Google investigators require microsecond timestamps, GCLIDs, and proof of non-human execution.
Policy 11182074 applies equally to Performance Max black-box inventory
Even though Google removed placement exclusion controls from individual PMax campaigns, the overarching ad network policy remains in full effect. Advertisers have the legal right to claim credits for wasted PMax spend.
How to prepare a Policy 11182074 dispute for your Google Ads account
Follow these direct in-account steps to verify invalid traffic volumes and determine your refundable ad spend balance.
Locate your Google Ads Customer ID (CID)
Find your 10-digit Customer ID in the top right corner of your Google Ads manager screen (e.g., 489-244-4401). Every policy investigation is indexed against this primary identifier.
Extract campaign-level invalid interaction metrics
Review the Billing summary invoice for past "Invalid activity adjustments" to establish what portion of invalid traffic Google has already conceded.
Compile cryptographic TLS and CDP telemetry
Google requires verifiable proof that automated scripts simulated human browsing. BotRefund packages microsecond GCLIDs and JA4 hashes into a certified Policy 11182074 recovery dossier.
How BotRefund restores your Performance Max ROI
Deterministic forensic detection on-site combined with certified billing recovery from Google Ads.
83% of our Google refund disputes are approved
Marketers frequently post on Reddit that Google Ads customer support refuses to issue refunds for junk traffic. That is because advertisers submit generic dispute tickets stating "we want our money back from bad sites."
Google billing investigators dismiss subjective placement complaints. However, when BotRefund submits cryptographic TLS JA4 handshakes, automated Chrome DevTools hooks, and verified GCLID microsecond logs proving non-human execution, investigators must approve credits under official Google Policy 11182074.
99% forensic accuracy without relying on useless IP blocklists
Traditional click fraud software tries to block IP addresses. But Google doesn't allow IP exclusions in Performance Max campaigns, and modern bot syndicates rotate through millions of residential mobile IP proxies anyway.
BotRefund operates inside the client browser. We evaluate 180+ behavioral and cryptographic signals—including sub-millisecond mouse tremor entropy, CDP automation hooks, WebGL shaders, and keypress timing—instantly isolating automated form scripts without blocking real human prospects.
Real-time pixel suppression stops the bot feedback loop
When automated bots hit your site from junk websites, any incidental trigger or micro-conversion will corrupt your Smart Bidding model. If Google registers a success signal, it will double down on buying more clicks from that exact publisher network.
BotRefund detects synthetic telemetry in under 50ms and silently suppresses the Google Ads conversion pixel. The spam submission never registers with Google's machine learning, protecting your Smart Bidding model and driving down your true Customer Acquisition Cost.
Zero CAPTCHA friction for your high-value human buyers
Putting annoying CAPTCHA checkboxes or puzzle challenges on your landing page destroys legitimate conversion rates. Real executives and buyers will bounce immediately, while automated botnets solve CAPTCHAs in seconds using automated solving services.
BotRefund operates entirely in the background. Real prospects experience a completely frictionless, fast-loading form submission, while automated scraping bots are cataloged and queued for billing recovery.
How Enterprise Logistics Recovered $24,800 from Google Ads Billing
A B2B freight brokerage running Performance Max saw daily spend hit budget caps within two hours every morning. Over 80% of form submissions had disconnected numbers. BotRefund’s forensic audit revealed an offshore click farm targeting their high-cpc keywords via Search Partner mobile apps.
$24,800
Google Ads Billing Credits Approved
9 Days
Time from Dossier Filing to Ledger Credit
−78%
Reduction in Disconnected Sales Leads
Frequently asked questions
Everything you need to know about Google Ads Policy 11182074, GCLID evidence, and Performance Max invalid click recovery.
Stop letting Google bill you for automated bot clicks
Every day of delay burns recoverable cash under Google’s strict 60-day dispute limit. Add free monitoring today and let BotRefund recover your wasted budget on 100% contingency.
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